VRHUSH FAQ

GENERAL QUESTIONS

How can I try VRHush videos for free?
If you already have a VR device you can download our VRHush trailers directly from our site for Free. If you don’t have a VR device, you can download the trailers directly to your smartphone and play them in a Free VR player found on the App store.
What is the best way to watch VRHush videos?
Pick the device you plan on using for watching the content, then follow the easy how to step by step.

Playstation
Smartphones
HTC Vive
Oculus Rift
Samsung Gear
Where to acquire a VR Headset
1. Universal Phone Headsets: Amazon
  - Make sure that the headset you select includes support for your phone.
  - It will say so within the description of the headset selected.

2. Samsung Gear VR: Amazon
  - Make sure that it is the proper Gear VR for your Galaxy Phone
  - It will say so within the description of the headset selected.

3. Oculus Rift: Amazon
- Make sure your computer has the correct requirements.

4. HTC Vive: Amazon
- Make sure your computer has the correct requirements.

5. Playstation VR: Amazon
- Make sure you have the PS4

How to Stream the videos
1. Start off by going to www.vrhush.com through your Smartphone and login into your account.
2. Once you are logged in, choose the video you like from the video page and simply press play.
3. If it is your first time using the VRHush Streaming Player on your phone you will need to let it know what type of phone you are utilizing as well as which VR Headset.
  a. If your headset is not listed simply click, “Google Cardboard 2.0” and proceed.
  b. From there you can select the quality of the video you wish to stream and press the button which turns the video into stereo mode.
  c. Place the phone inside of your headset and enjoy.

* If you are using a Samsung Gear VR Headset and would like to directly stream the content, simply download this application. It will enable you to select the video you wish to stream on your mobile browser and view it by placing the phone into the Samsung Gear VR Headset bypassing the Oculus Menu System.

BILLING QUESTIONS

What name will appear on my credit card billing statement?
One of the following discrete descriptors will appear on your bill:
SegPay, Epoch, CustomerCare.co
How do I cancel my membership?
You can cancel directly through the processor that you used to join:

SegPay
Epoch
CustomerCare.co

If you want to cancel your membership just simply go to http://www.customercare.co and follow the basic steps on their website.
Having trouble canceling your membership?
If you are experiencing problems while canceling your membership just simply go to http://www.customercare.co and follow the basic steps on their website and submit a ticket